Avatars that talk, listen and act on your website.
Real-time conversation, connected to your systems. 100% proprietary technology, built end-to-end in Europe.
Does this sound familiar?
Overwhelmed customer service, sales lost after hours and support costs that keep climbing. BuddyBeam solves it with AI.
Losing sales outside business hours?
60%Visitors leave your website with no one to guide them. Every unanswered question is a lost opportunity.
Your avatar sells 24/7 in any language. It guides visitors, recommends products and never misses a lead.
Your team drowning in repetitive questions?
70%Queues, wait times, burnout. The same questions asked over and over, consuming hours of your team's time.
The avatar resolves the repetitive queries instantly. Your team focuses on what actually needs a human.
Support costs growing faster than revenue?
40%Every new market, language or time zone means more headcount and more cost.
One avatar covers every language and every hour. Your team grows in value, not in size.
Qualify leads, save your team hours
Every new lead deserves a first conversation. The avatar has it for you, screens them, and only hands over the ones that matter.
A lead comes in
From your CRM, your prospecting or your website, the lead gets a personalized link and starts talking to the avatar.
The avatar talks
It greets them by name, already knows their company, and holds a natural first meeting to understand their need.
Qualifies in real time
It picks up on interest, budget and fit. It summarizes the conversation and scores the lead with no one from your team involved.
Hands off to a human
If the lead qualifies, it passes them to your team with full context. Your reps only speak with people who truly matter.
Your team stops burning hours on first calls that go nowhere.
Talk to the founder
You're not talking to a chatbot. You're talking to me, Jorge Macías, founder of BuddyBeam.
I'm Jorge, founder of BuddyBeam. This avatar is me: my voice, my face, my way of explaining what we do. Ask me anything about the product, the vision or how we can help you.
And yes, what you're about to experience is exactly what your customers could experience on your website.
The technology behind the conversation
A photorealistic AI avatar on your website. It sells, supports and operates — connected to your systems.
HD
Photorealistic
Lifelike AI avatars powered by advanced video synthesis, indistinguishable from a real person.
+20
Multilingual
Native conversations in 20 languages with natural voice and accurate pronunciation.
<200ms
Real-time conversation
Users speak naturally and receive instant responses. Listen, think, answer — no delays.
API
Connected to your systems
The avatar calls your API endpoints — bookings, product lookups, page navigation, CRM updates. Not just chat, real actions.
Connected, not just conversational
This is not a chatbot. Your avatar executes real actions against your backend — page navigation, appointment booking, order tracking, product lookups. If your API supports it, the avatar does it.
Learns from your business
The avatar absorbs your website content automatically and enriches itself with information you add from your dashboard — catalogues, FAQs, policies, whatever you need. Always up to date, always in context.
Tailored to your needs
Every deployment is unique. Hands-free conversation, proactive greetings, custom voice, branded appearance — our team adapts the avatar to your specific use case.
Your avatar, your stack, your control.
BuddyBeam is a conversational avatar platform built entirely in Europe. Your data never leaves the EU, the models are ours, and your compliance posture does not rely on anyone else.
Proprietary models
Technology engineered entirely in-house by our team in Tarragona.
European infrastructure
100% of data and processing on EU soil. Zero exposure to US cloud providers or the CLOUD Act.
End-to-end stack
All the technology is BuddyBeam. One company accountable, one point of contact.
EU AI Act ready
Compliant with Regulation (EU) 2024/1689 from its August 2026 entry into force. Transparency, auditability and human oversight.
Powered by BuddyBeam
See the platform in action across different industries.
In-room guest experience platform for luxury hotels and resorts. A photorealistic AI avatar available 24/7 in every room, speaking multiple languages and managing hotel services in real time.
Tablet-based resident assistance platform with a photorealistic AI avatar for senior living, coliving and flex living communities. Personalised 24/7 assistance in 20 native languages.
Virtual companions for nursing homes. Tablets with AI avatars that accompany, entertain and cognitively stimulate residents. Turnkey solution for senior care facilities.
Who we are
BuddyBeam is the company behind the AI avatar platform. Based in Tarragona, we build the technology that powers photorealistic conversational avatars for any industry.
What we do
We build the most advanced AI avatar platform. Our technology powers photorealistic avatars that speak, listen and respond in real time — connected to your systems to execute real actions.
Where we are headed
We believe every business should have an AI avatar. From hospitality to healthcare, our platform enables organisations to offer intelligent, human-like conversations at scale.
Frequently asked questions
What companies ask us before getting started.
What is a BuddyBeam AI avatar?
It is a photorealistic AI avatar that lives on your website and talks to your customers in real time: it sells, supports and takes actions in your systems. It is not a text chatbot, it is a virtual human that talks, listens and acts.
Can it replace or reinforce my customer service?
Yes. The avatar serves your customers 24/7 in over 20 languages and resolves repetitive queries instantly, without expanding headcount. Your team focuses on the cases that truly need a person.
How does it reduce support costs?
A support agent costs €28k–35k per year fully loaded. The avatar covers every language and every hour with a single deployment, so you scale to new markets and time zones without adding staff.
Can it capture and qualify leads?
Yes. The avatar holds a first screening conversation with each lead, detects interest and fit, summarizes the conversation and hands only the qualified ones to a human. Your reps only talk to people who matter.
How does it integrate with my website?
With a script tag and an API key, or our npm SDK, on any website in the world. The avatar connects to your API endpoints for bookings, product lookups, navigation or CRM updates.
Is it GDPR-compliant and where is data processed?
Yes. All technology is proprietary and runs 100% on European infrastructure, with no exposure to US cloud or the CLOUD Act. We comply with GDPR and the EU AI Act (Regulation (EU) 2024/1689).
Get in touch
Ready to add an AI avatar to your website? Tell us about your project.