BuddyBeam
Technical sovereignty · Built in Spain

Digital humans that talk, listen and act on your website.

Real-time conversation, connected to your systems. 100% proprietary technology, built end-to-end in Europe.

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Our digital humans in action

Companies across industries already serving their customers with a BuddyBeam digital human.

Featured caseE-commerce
armourdog

A product adviser on every visit, at any hour.

armourdog, the British brand of secure tablet enclosures, kiosks and mounts, greets the shoppers on its online store with Sofia, its digital human.

  • Searches the full catalogue, connected live to the online store.
  • Recommends the product that fits each tablet model.
  • Takes the shopper to the exact page as the conversation goes on.
See it on armourdog.com
Sofia
Sofia
Mets Data

Mets Data, a data consultancy, greets its website visitors with Maia, its digital human.

See it on metsdata.com
Clúster TIC Catalunya Sud

Clúster TIC Catalunya Sud, the technology community of Camp de Tarragona and Terres de l'Ebre, serves its website visitors with a BuddyBeam digital human.

See it on clusterticsud.cat
TEDxReus

TEDxReus, the independently organized TED event held in Reus since 2012, serves its website visitors in Catalan with Julia, its digital human.

See it on tedxreus.com
Integrations

Works inside your website and your systems

Your digital human integrates into the platform you already use and connects to your catalogue, bookings or CRM. Our team handles the integration in every implementation.

Tell us what you use
WordPress
Shopify
WooCommerce
PrestaShop
EKM
Custom
Catalogue
Bookings
CRM
Maia

Does this sound familiar?

Overwhelmed customer service, sales lost after hours and support costs that keep climbing. BuddyBeam solves it with digital humans.

Losing sales outside business hours?

60%
Without BuddyBeam

Visitors leave your website with no one to guide them. Every unanswered question is a lost opportunity.

With BuddyBeam

Your digital human sells 24/7. It guides visitors, recommends products and never misses a lead.

Your team drowning in repetitive questions?

70%
Without BuddyBeam

Queues, wait times, burnout. The same questions asked over and over, consuming hours of your team's time.

With BuddyBeam

Your digital human resolves repetitive queries instantly. Your team focuses on what actually needs a person.

Support costs growing faster than revenue?

40%
Without BuddyBeam

Every new market, language or time zone means more headcount and more cost.

With BuddyBeam

One digital human works every hour and in several languages. Your team grows in value, not in size.

Use case

Qualify leads, save your team hours

Every new lead deserves a first conversation. Your digital human has it for you, screens them, and only hands over the ones that matter.

01

A lead comes in

From your CRM, your prospecting or your website, the lead gets a personalized link and starts talking to your digital human.

02

It talks to the lead

It greets them by name, already knows their company, and holds a natural first meeting to understand their need.

03

Qualifies in real time

It picks up on interest, budget and fit. It summarizes the conversation and scores the lead with no one from your team involved.

04

Hands off to a human

If the lead qualifies, it passes them to your team with full context. Your reps only speak with people who truly matter.

Your team stops burning hours on first calls that go nowhere.

Reports

Every Monday, you'll know what your customers want

Your team gets a weekly and a monthly report on everything that happened in every conversation: the business it brought in, what your customers ask and what to improve. Nothing to set up.

BuddyBeam
2

Reports

Weekly and monthly summary of your digital humans' conversations.

29 September to 5 October

Week 40

Weekly

Download PDF

Conversations

0

+12% vs. last week

Qualified leads

0

+24% vs. last week

After hours

0%

Hours saved

0

+10% vs. last week

Conversations per day
What your customers talk about
Delivery times+24%214
Sizes and compatibility+8%171
Returns+18%133
Payment methods-5%76
When they look for you
Business hoursAfter hours
Peak: Tuesday afternoon
Unmet demand

23 visitors asked about shipping to Portugal, which you don't offer yet.

3 recommendations for this week
  1. 1Add international delivery times to your knowledge base.
  2. 2Questions about returns rose 18%: review how you explain them.
  3. 3Your customers look for you most on Tuesday afternoons: use it in your campaigns.

How much business does it bring me?

  • Leads captured and qualified, with a summary and a score
  • Assisted sales: recommended products and visits that end in the cart
  • The hours it saves your team

What do my customers want?

  • The topics and questions that come up most, and how they change
  • The demand you don't cover yet
  • The languages, countries and times they look for you

What do I do now?

  • Unanswered questions, with what to add to your knowledge base
  • Three concrete recommendations every week
  • The comparison with the previous period

Weekly every Monday at 9:00 and monthly on the 1st, for your whole team and in their language.

The technology behind the conversation

A photorealistic digital human on your website. It sells, supports and operates, connected to your systems.

HD

Photorealistic

Lifelike digital humans powered by advanced video synthesis, indistinguishable from a real person.

9

Multilingual

Native conversation with a natural voice in Spanish, Catalan, Galician, English, German, French, Italian, Dutch and Portuguese. We keep adding languages and bring in the ones each client needs.

<200ms

Real-time conversation

Users speak naturally and receive instant responses. Listen, think, answer — no delays.

API

Connected to your systems

Your digital human calls your API endpoints: bookings, product lookups, page navigation, CRM updates. Not just chat, real actions.

Connected, not just conversational

This is not a chatbot. Your digital human executes real actions against your backend: page navigation, appointment booking, order tracking, product lookups. If your API supports it, it does it.

Learns from your business

Your digital human absorbs your website content automatically and grows with the information you add from your dashboard: catalogues, FAQs, policies, whatever you need. Always up to date, always in context.

Tailored to your needs

Every deployment is unique. Hands-free conversation, proactive greetings, custom voice, branded appearance: our team adapts your digital human to your specific use case.

Technical sovereignty

Your digital human, your stack, your control.

BuddyBeam is a digital human platform built entirely in Europe. Your data never leaves the EU, the models are ours, and your compliance posture does not rely on anyone else.

Proprietary models

Technology engineered entirely in-house by our team in Tarragona.

European infrastructure

100% of data and processing on EU soil. Zero exposure to US cloud providers or the CLOUD Act.

End-to-end stack

All the technology is BuddyBeam. One company accountable, one point of contact.

EU AI Act ready

Compliant with Regulation (EU) 2024/1689 from its August 2026 entry into force. Transparency, auditability and human oversight.

Who we are

BuddyBeam is the company that creates digital humans. Based in Tarragona, we build all of their technology for businesses in any industry.

What we do

We build the most advanced digital human platform: photorealistic, they speak, listen and respond in real time, connected to your systems to execute real actions.

Where we are headed

We believe every business should have a digital human. From hospitality to healthcare, our platform enables organisations to offer intelligent, human-like conversations at scale.

Frequently asked questions

What companies ask us before getting started.

What is a BuddyBeam digital human?

It is a photorealistic digital human that lives on your website and talks to your customers in real time: it sells, supports and takes actions in your systems. It is not a text chatbot: it talks, listens and acts.

Can it replace or reinforce my customer service?

Yes. Your digital human serves your customers 24/7 and resolves repetitive queries instantly, without expanding headcount. Your team focuses on the cases that truly need a person.

Which languages does it speak?

Nine: Spanish, Catalan, Galician, English, German, French, Italian, Dutch and Portuguese. We keep adding new languages and can bring in the ones your business needs.

How does it reduce support costs?

Your digital human works every hour and in several languages with a single deployment, so you scale to new markets and time zones without adding staff.

Can it capture and qualify leads?

Yes. Your digital human holds a first screening conversation with each lead, detects interest and fit, summarizes the conversation and hands only the qualified ones to a human. Your reps only talk to people who matter.

Does it work with my platform?

Yes. It works on WordPress, Shopify, WooCommerce, PrestaShop, EKM and any other website, including custom builds. Our team integrates it into your platform and connects it to your systems, such as your catalogue, bookings or CRM, as part of the implementation.

Is it GDPR-compliant and where is data processed?

Yes. All technology is proprietary and runs 100% on European infrastructure, with no exposure to US cloud or the CLOUD Act. We comply with GDPR and the EU AI Act (Regulation (EU) 2024/1689).

Get in touch

Ready to bring a digital human to your website? Tell us about your project.